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This guide explains how users in Japan can download and install the MEXC App using AltStore PAL. AltStore PAL is an Apple-authorized third-party app marketplace that complies with Japan's MobileThis guide explains how users in Japan can download and install the MEXC App using AltStore PAL. AltStore PAL is an Apple-authorized third-party app marketplace that complies with Japan's Mobile

Learn/Trading Guide/User Guide/How to Inst...ltStore PAL

How to Install the MEXC App via AltStore PAL

Author: MEXC

Beginner

Mar 25, 2026MEXC

This guide explains how users in Japan can download and install the MEXC App using AltStore PAL.

AltStore PAL is an Apple-authorized third-party app marketplace that complies with Japan's Mobile Software Competition Act (MSCA) and the EU Digital Markets Act (DMA). It provides a secure and compliant alternative installation method for users in supported regions.

1. Prerequisites for Installing MEXC via AltStore PAL

Before starting, please ensure your device meets the following requirements:

Your device must be running iOS 26.2 or later.
Your device must be physically located in Japan, as required by Apple for third-party app marketplaces.

2. MEXC AltStore PAL Step-by-Step Installation Guide

Watch the video below for step-by-step instructions.

You can also refer to the written instructions below.

Step 1: Download and Install AltStore PAL

Open Safari and visit the official AltStore website. On the homepage, click Get AltStore. The page will scroll to the download section. Locate AltStore PAL and click Download to begin.

After the download completes, iOS will display a permission prompt. Tap Settings, locate AltStore PAL, and tap Allow to authorize the installation. Once authorized, return to the home screen and open the AltStore PAL app.

Step 2: Add the Official MEXC Source

Open AltStore PAL and tap Sources, the second tab in the bottom navigation bar.

Tap the + icon in the top-left corner. In the input field, enter the official MEXC source address: alt.mexc.co

After entering the address, MEXC AltStore Source will appear automatically. Tap the + button to add it. Once added successfully, the MEXC source will appear in your Sources list.

Step 3: Install the MEXC App

Open the newly added MEXC source. You will see the MEXC App listing. Tap Free to start downloading and installing the app.

During installation, you may be prompted to enter your Apple ID password for verification.

Once installation is complete, the MEXC App icon will appear on your home screen. Tap the icon to open the app and access all MEXC features.

If you encounter any issues during installation, you may join the official MEXC community for assistance.

3. Frequently Asked Questions

3.1 What should I do if I'm unable to install AltStore PAL?

Please confirm that:

Your device is running iOS 26.2 or later
Your device is physically located in Japan

AltStore PAL verifies the device's actual geographic location as required by Apple.

3.2 What should I do if I see an "Unable to add source" message?

This issue is usually caused by one of the following reasons:

1）Incorrect source address: Please make sure the source address is entered exactly as alt.mexc.co. Do not include the https:// prefix or any additional characters.

2）Network connectivity issues: Ensure your device is connected to a stable network. If necessary, try switching between Wi-Fi and mobile data and then retry.

3.3 What should I do if an error occurs during the app installation?

App installation errors may occur for several reasons:

Apple ID authentication failure: Go to Settings to check your Apple ID login status and sign in again if necessary.
Insufficient storage space: Free up space by removing unused apps or files.
Network interruption: Retry the installation in a stable network environment.

3.4 How can I update the MEXC App?

1）Open the AltStore PAL app

2）Tap My Apps at the bottom

3）If an update for the MEXC App is available, it will be shown on the page

4）Tap Update to complete the update

We recommend checking for updates regularly to ensure you are using the latest version of the MEXC App.

3.5 What is AltStore PAL, and how does it differ from the App Store?

AltStore PAL is an Apple-authorized third-party app marketplace available in Japan and the EU, established in compliance with Japan's Mobile Software Competition Act (MSCA) and the EU Digital Markets Act (DMA). It allows developers to distribute iOS apps through alternative channels.

Key differences include:

Installation method: Users install AltStore PAL first, then download apps from it, rather than searching and downloading directly from the App Store.
App review: All apps distributed via AltStore PAL must still pass Apple's Notarization process to ensure baseline security.
Update mechanism: App updates are managed through AltStore PAL, rather than the App Store's automatic update system.

AltStore PAL is currently available only in Japan and the EU.

It is important to note that the MEXC App installed via AltStore PAL is functionally identical to the App Store version, including all trading features, account management, and security mechanisms.

3.6 Is it safe to install the MEXC App through AltStore PAL?

Yes. Installing the MEXC App through AltStore PAL is safe due to multiple layers of security protection.

Apple notarization: All apps distributed via AltStore PAL must pass Apple's official notarization process, which checks for malicious code and verifies baseline security.
Official MEXC distribution source: MEXC is distributed exclusively through the official source alt.mexc.co, which is maintained by MEXC to ensure authenticity and reliability.
Official app signing: The AltStore PAL version of the MEXC App is signed using the same official developer certificate as the App Store version and follows the same signature verification process.
Identical security standards: The AltStore PAL version uses the same security architecture, encryption standards, and protection mechanisms as the App Store version.

For security reasons, please install the MEXC App only from the official source alt.mexc.co, avoid installing apps from unknown sources, and keep the app updated to receive the latest security patches and improvements.

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This article is provided by MEXC for informational purposes only and does not constitute financial or investment advice. Cryptocurrency markets involve significant risk. Please conduct independent research or consult a qualified professional before making any investment decisions. The views expressed do not necessarily represent those of MEXC or its affiliates.

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